When the app is showing ”No connection” to thermostats, then connection between app and thermostats cannot be established.
Thermostats without internet connection will still be working, and they will be regulating the room temperature according to the settings programmed in the app during the last connection.
All settings are stored locally in the thermostats, so they can be setup and used without internet connection.
To find out why – please go to the “No connection” section of our support site and follow the trouble shooter.
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